What countries do you ship to?
All of our products ship worldwide with no problem.
Do the Key chains come with the Vials?
No these are sold separately in our shop to allow for full customization. Purchase them here: Tritium Vials
I've placed an order. Now what?
An email will be sent to you confirming your purchase and order details. Your purchase will be verified and then items will be shipped out shortly after.
How can I track the progress of my order?
You will be notified by a follow-up email when your order is dispatched. A code will appear in this email if you paid for tracking which will allow you to keep up to date on the status of your shipment at all times. Otherwise just contact us and we'll let you know when we shipped it out!
How long will it take for my order to arrive?
Orders can take between 2-7 days to arrive once shipped. However, depending on your location and shipping speed you took, your order may arrive sooner.
Can I go through the airport with this?
Yes! These key chains can go through TSA perfectly fine with no problems.
What is Tritium and is it dangerous?
Tritium is a radioactive isotope of hydrogen which is completely safe. The tritium in our vials are harmless. Radiation from tritium is easily stopped by small amounts of material such as a thin plastic layer or your skin. It does not have the penetrating power to pierce the body on its own. Our products also come with an extra layer of plastic. If a vial breaks; do not worry, the hydrogen (lighter than air) will just vanish and be of no harm.
There's a problem with my order.
Please use the "Contact" tab at the top of the page. We will respond as fast as possible.
What is your Refund Policy?
We will gladly give you a refund for any reason within 7 days of receiving. The shipping cost to send it back must be paid by you. (We recommend with tracking).
My question isn't covered in the FAQs
Please send us an email using the 'Contact Us' tab and we'll get back to you as soon as possible.